Privacy Policy

1. Information We Collect

Depending on how you use the Platform, we may collect:

• Account details: name, email, phone number, country code, gender, address, state, and district.
• Family tree data: parent links, lineage information, spouse records, kabeela details, and supporting documents.
• Authentication data: OTP codes, login activity, and device notification tokens.
• Uploaded files: profile pictures, descent proof documents, and identity proof for verification requests.
• Usage data: app interactions, event registrations, and notification read status.
• Technical data: IP address, browser or device type, and basic logs needed for security and troubleshooting.

2. How We Use Your Information

We use collected information to:

• Create and manage user accounts.
• Verify identity through OTP and admin review processes.
• Build, maintain, and display the family tree for approved members.
• Process member approvals, phone correction requests, and public user conversions.
• Send notifications about news, events, and account-related updates.
• Improve platform security, performance, and user experience.
• Respond to support requests and legal obligations.

3. Family and Community Visibility

Certain profile and family tree information may be visible to other approved community members according to platform access rules. Administrators may access member records for verification, moderation, and support. Please do not submit sensitive information unless you are comfortable with it being used for community and administrative purposes.

4. OTP and Communications

We use your phone number to send OTP messages for login and account verification. We may also send push notifications, SMS, or email where enabled. You can manage notification preferences within the app where available.

5. Document Uploads

When you upload descent proof, identity documents, or other supporting files, those files are stored securely and reviewed only by authorized administrators for verification purposes. Do not upload documents containing unnecessary sensitive data unrelated to your request.

6. Data Sharing

We do not sell your personal information. We may share data only:

• With service providers that help us operate the Platform (hosting, SMS, email, storage).
• With administrators and moderators who need access to perform their duties.
• When required by law, court order, or to protect rights, safety, and platform integrity.
• With your consent or at your direction.

7. Data Retention

We retain account and family tree data for as long as your account is active or as needed to provide services. Deleted accounts may be soft-deleted and retained in backup systems for a limited period for audit, dispute resolution, and legal compliance.

8. Data Security

We use reasonable technical and organizational measures to protect personal information, including access controls, secure storage, and encrypted connections where appropriate. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Your Rights

Subject to applicable law, you may request to:

• Access or correct your personal information.
• Delete your account or certain data.
• Withdraw consent where processing is consent-based.
• Raise concerns about how your data is handled.

To make a request, contact us using the details below. We may need to verify your identity before processing certain requests.

10. Children’s Privacy

The Platform is not intended for unsupervised use by children under 18. If you believe a child has provided personal information without appropriate consent, please contact us so we can take appropriate action.

11. Third-Party Links

The Platform may contain links to external websites or services. We are not responsible for the privacy practices of those third parties. Please review their policies before sharing information with them.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page will reflect the latest version. Continued use of the Platform after changes are posted means you accept the updated policy.

13. Contact Us

For privacy-related questions or requests, contact:

• Email: [email protected]
• Website: Contact page
• Address: Ahlul Baith India, Vengara, Malappuram, Kerala, India